Terrible customer service and terrible company to deal with! Placed order and your computer system failed to process it but took my money out of the account and now I have to wait 3 to 10 business days to get my money released back to me! Never offered anything for my trouble and inconvenience of being without my money. Now I won't hsve my money until the week before Christmas and will be too late to order without NOW paying for shipping. Don't even know if the jacket will be in stock by that time! If it wasn't on my daughters list I would never buy from this company again! Terrible, terrible customer service and I will Be glad to tell everyone I know and on social media how terrible this company is!