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Bank of America
When I signed up for an Alaska Airlines credit card I was very excited. I have used the Companion Fare option several times with good results. The 1st 2 years I was able to upgrade my seats to first class using points even with the Companion Fare option.Now I am being told that Alaska Airlines has not authorized 1st class seating yet for my flight. I made my reservations 11 months in advance. Now I am less than 3 months until departure, but still cannot upgrade my seats with points. I am no longer using my BofA/Alaska Airlines credit card for my purchases. The Companion Fare option is terrific, but if I cannot upgrade to 1st Class with points (I have 80K points available, but am unable to use them). The Companion Fare option is excellent, but I am now using a different credit card for all purchases to earn points. This is not a BofA issue, but an Alaska Airlines issue. I will probably start using Hawaiian Airlines for direct flights (SD to Maui) as well. Most unhappy.
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