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My original review gave 2 stars due to the fact that I was told they wanted photographs to show why the part did not fit. After writing the review on 12/3/19 i was contacted by Jena on 12/4 and she made every effort to correct the situation with out any hassles. Proof they read reviews and are working on customer relations.
Tip for consumers:
Be very careful!!! I believe their hope is that you become frustrated and do not pursue the refund because they make it diffiicult for you.
Linda J.'s review of CARiD earned 2 Very Helpful votes
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Make you feel very important. Take care of the customer with no problem. Ill refer so many to...
Dear Linda,
Please, accept our apologies for the negative experience you had and for the inconveniences caused.
The return request has been already processed and you will receive the return papers to your email within the next 24-72 hours.
Please, check your email for more details and an offer of additional compensation due to this issue.
I look forward to your answer.
Sincerely, Voice of Client Department at CARiD