Absolutely ridiculous customer service! I've been sent a free A5 hardcover photobook for 20 pages because I have used them such a long time ago. I spent a lot of time creating my photobook and trying to make it really nice - when I added it to my basket, it was NOT free, I only got 40% off. Sent a lot of emails more than a week ago, still no answer, I tried to chat online to someone after waiting 4 hours in the queue, when Viviana eventually started helping me -she gave me NO ANSWERS and just said she is helping other people as well! And then she cut me off! I will never use you again! No wonder I stopped using you in the first place! False advertising and extortionate prices for delivery!
Hi Linda! We have some problems with the dates of sending rewards. However, all our users get their payment. Please contact our Support team in case the payment issue stays the same