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Linda H.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Beauty, Shopping

Member since January 2021

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1 Review by Linda

1/15/21
Verified purchase

TERRIBLE! If you want to know how terrible go to their Facebook page. Still Waiting 45 days after invoice and it hasn't arrived. At this rate, winter and spring boxes should arrive at the same time. On their website, they blame COVID for shipping delays although other subscription services have no problem delivering (Causebox, Birchbox, barbox). All those companies figured it out. Plus, my stuff shows "awaiting shipment" so the shipping company is not the problem, FFF actually packaging and sending appears is the problem.

Additionally, when I contacted customer service "they can't find me in the system." A few other Facebook folks commented account problems too. So many newer and similar subscription boxes out there... Highly DO NOT recommend FabFitFun. There's nothing Fab or Fun about terrible service.

Shipping
baileyd30
Bailey D. – FabFitFun Rep

We are so sorry to hear about your experience, Linda! We always strive to provide a satisfactory experience for our valued members and we are sad that we missed the mark for you! A member of our team has followed up with you directly via email. We'd love to hear from you!

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