TERRIBLE! If you want to know how terrible go to their Facebook page. Still Waiting 45 days after invoice and it hasn't arrived. At this rate, winter and spring boxes should arrive at the same time. On their website, they blame COVID for shipping delays although other subscription services have no problem delivering (Causebox, Birchbox, barbox). All those companies figured it out. Plus, my stuff shows "awaiting shipment" so the shipping company is not the problem, FFF actually packaging and sending appears is the problem.
Additionally, when I contacted customer service "they can't find me in the system." A few other Facebook folks commented account problems too. So many newer and similar subscription boxes out there... Highly DO NOT recommend FabFitFun. There's nothing Fab or Fun about terrible service.