Linda H.’s Reviews of Road Scholar & more

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Student Travel

“Cancel for any reason insurance is no insurance”

5/10/20

Don't buy. Road Scholar cancelled our trip, but refused to pay for our airline tickets, even though we had "cancel for any reason" Insurance. They claim that since they cancelled the program, they can also cancel the insurance. Note too, if you purchase and need to cancel, you don't get your money back, only a voucher for future travel.

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Road S. – Road Scholar Rep Over a year old

Dear Linda,

Road Scholar initiated the suspension of your program due to COVID-19. Because your trip was suspended, the Trip Protection Plan, a plan created to cover fees should you cancel from the program, is automatically refunded. As for airfare, in light of the extraordinary circumstances, we have found that airlines have been waiving fees for their passengers, even if a policy is not posted on their website. With that in mind, we suggest that you contact your airline to have your penalties waived.

Road Scholar Trip cancellation insurance offers two-part protection. If you cancel your program for a covered reason, for example, a medical emergency, insurance refunds any penalties you incur and it is a refund, not a voucher.The Cancel for Any Reason benefit protects travelers if they cancel for reasons not covered by the plan, such as a family event. In that case a voucher is issued for future travel. It is a very good plan and covers travelers who cancel their trip for any reason.

Sincerely,

Kirsten