I'm updating my review. Both my husband and I find WEN a great product. We have hair growth and manageable hair. I've read some bad reviews and that's too bad because when WEN is used correctly, it works. We are people of color with kinky hair and WEN softens, moisture, strengthens ad makes our hair grow. I even use it on my body at times when showering. IT'S a GREAT product... use a stated on product. IT'S NOT a shampoo, IT'S better! As FOR service... GREAT.
DO NOT CHANGE ANYTHING... NOT JUST me AND my husband love IT... so DO OUR friends.