- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
When I ordered all 3 items were in stock and had shipping dates of 3/23- 4/5. When Ididn't get a shipping notice I emailed. Then I called then I emailed 5 more times. They changed the shipping dates to NEXT MONTH and back ordered. No one responds. Horrible customer service. Never ordering from them again. Ugh
Tip for consumers:
worst customer service.
Chat button foes not work.
email gets you a form letter
calling gets someone to promise to rush but nothing happens
Products used:
They won't ship or reply to inquiries.
I needed a brace quickly for a family member so I ordered thinking it was from the manufacturer but it wasn't. By the next day I had not gotten any confirmation of order. I called and they did not answer the phone so I emailed then I was caught up in a nightmare of circular reasoning and people who refused to comply with cancel requests. The item had not shipped but they kept sending a screen grab showing just a label printed. No one would cancel.
Then I asked for a refund and they said they can't until I get it and refuse it. Then 5 more emails of same. I have asked them to send a return auth. Label and they won't do that either.
All their email are polite but basically settle nothing. HORRIBLE wish I had looked at reviews first.
linda hasn’t received any votes.
linda hasn’t received any thanks yous.
linda doesn’t have any fans yet.
linda isn’t following anybody yet.
Empty.
I have ordered 5 plants from Brecks and unfortunately I can't provide a positive review given my...
