Linda E.

I'm so pleased to be able to get my pets' medications online. I also appreciate the special promos and discounts offered.

I have had an experience very similar to what other reviewers have described. I will never buy from this company again, and I would advise others to buy elsewhere, even if you have to pay more. My experience consisted of the following:
1) Long wait for order. At first, I wasn't sure if this was the company because tracking history showed package "awaiting acceptance" in Phoenix AZ for 4 weeks. Thought this was a USPS problem, but now I wonder after seeing other reviews.
2) Stocking sizes run very, very small and are not true to size charts indicated online. I measured carefully and ordered the 3XL, but couldn't get the stocking past my foot.
3) Although clearly described in the "Returns and Exchanges" link on their website, I didn't read it until I had a problem with my order. Yep, they don't do refunds, only exchanges. They say this is due to strict sanitary standards, but I know of other online sellers who will accept returned stockings. And an exchange will not do me any good. I bought the largest size they carry, which is too small, so I won't be getting a refund. Thing is, I ordered three pairs of stockings. Opened one of the packages to try on the stockings. The other two packages have not been opened. These are just as "sanitary" as they were leaving the company. You would think I could get a refund for those two. But...
4) This company is very unresponsive to emails. I haven't tried calling, but that doesn't sound like I will get any results either, given the other reviews seen here.