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I had to pay for shipping for a retu, after callng Derm Store and waiting on hold for over 45 min. Harold, not a very friendly customer service. I did not get a return label because they said I wasn't using the right browser. I paid $10.05 to return and only got a RMA #. They owe me $169.00 plus shipping!
Linda E.'s review of Dermstore earned a Very Helpful vote
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Hi Linda, we sincerely apologize. We can always mail you the label as well if it isn't received via email. We usually experience a higher hold time during the holidays and we can also be reached via email and live chat when immediate assistance is not needed. Please message us your email address and we'll be glad to take a look at your order.