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No, that was not the reason. Maybe those are the limits now, but not when my review was written. I've used all the cash back sites for years and know how to use them. I went over the rules with your support. When pinned down they simply told me it must be my cookies aren't enabled and it was on my end. I showed them many other sites during that time period where I had no issue, only with your site. How did any offers at RMN get activated ever then? Even with purchase confirmations your staff refused to manually adjust the offers that were activated and not past the store/monthly limit. I'm also not the only person commenting on this same problem with your cash back site. I will say I have used it a couple times since the first review (therefore the two stars upgrade) when absolutely no other cash back offers were available on other sites and I have been paid, but only about half the time. Better than it was. Still, if you're factoring the cb into your purchase price, don't utilize this site. It's payout rate ratio for offers is not impressive.
When I first started using them they honored their cashback offers. Lately there seems to be a problem with every purchase I make although you can very clearly see that I activated the cash back promo. I've supplied them with order confirmations verifying my orders. I absolutely do not have cookies blocked, in fact they're enabled specifically. No problem "activating" the cash back, but boy there's a problem "receiving" the cash back. When purchasing I factored in the price expecting to get the cash back. I've gotten the bogus "you've done too many offers" when one offer out of five eligible went through but more were activated so I should have been eligible for four more. The not enough days when more than enough time has passed according to their deadlines. Send us the confirmations, did that. Then the we have manually applied it. No, they didn't. I'm done with them now. I'm guessing my recent cashback percentage about 5% honored. Goodbye.
Hello Linda. It sounds like you hit our Cash Back Program's limits. Our current limits are 3 rewards per merchant per calendar month and a total of 10 rewards per account per calendar month. These limits are described in our FAQ's as well as in our promotional terms. If you have any questions about these limits, you can always reach out to our Customer Care team and we would be happy to provide additional clarification.
Linda D.'s review of RetailMeNot earned 2 Very Helpful votes
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Hi Linda, While we do have limits on the number of rewards per merchant and rewards per month. It seems that you might be running into other issues preventing you from earning cash back correctly. I would love the opportunity to review your cash back activations along with the purchase information that you did not get credit for. If you would kindly send us an email at customercare@retailmenot.com, so that I might look into this further.