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Linda D.

Contributor Level

Total Points
266

2 Reviews by Linda

  • Everything But Water

1/21/19
• Updated review

They did replace the suit but only after a lot of going back and forth and threatening to drop the suit off and contact my CC company. Just to clarify - the staff in the Ft. Myers Beach location was very apologetic and accommodating. It was the corporate office and their policies and attitude that made this a very difficult situation. I still will not shop at one of their stores again.

HORRIBLE CUSTOMER SERVICE & OVER-PRICED
10/23/18
• Previous review

We are on vacation in Fort Myers Beach, Fl and stopped in to find a one piece bathing suit which I really could not find one anywhere else that I really liked. Their suits are very nice but pricey, but I figured what the heck, you get what you pay for and it will last - WRONG! The suit I bought I absolutely loved and the first day I wore it, no problems. Then the 2nd day I noticed that it was "bunching" up around the wire on the breast. I thought that was odd and could not get it to stop. It started on one side and then the next day it was both sides. Now I have to pull the fabric across my breasts to keep it from bunching up which is constantly. I went into the store where I bought it and the manager was very apologetic and saw what I was talking about and agreed with me that to pay $170 for a suit it should not do that. Their return policy is that you have to call customer service so I did that which the lady then told me that her manager would have to call me back. Later that day the manager called me back and said that I would have to mail the suit to them and let them determine if I get an exchange or not. I explained that I am on vacation and I would have to go and buy another suit while they decide if if they are going to let me exchange it. So sorry but that is how it is going to be. Told her I would not do that and that I should be able to go to the store and let the manager talk with her and decide that. No go. WILL NEVER EVER SHOP AT ANY EVERYTHING BUT WATER AGAIN AND I JUST THREW $170.00 DOWN THE DRAIN. They think a lot of their suits but not their customers. They lost a customer FOR LIFE and I will tell everyone I know how I was treated and not to shop there.

  • Gypsy Mermaid.ca

5/28/18

The site is kind of deceiving in that they are having their products drop-shipped from China. The labels are in Chinese and so are the sizes. The products are not the best quality and make sure you order 1 size larger. They do NOT look like the products in the pictures.

Tip for consumers:
Order a size larger and don't expect high quality or even medium quality.

Service
Value
Shipping
Quality

Linda Has Earned 6 Votes

Linda D.'s review of Gypsy Mermaid.ca earned 5 Very Helpful votes

Linda D.'s review of Everything But Water earned a Very Helpful vote

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Similar Reviewers on Sitejabber

Thumbnail of user bethb990
11/7/23

Poor quality clothing which could not be exchanged or returned. Customer service is not their forte.

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3/14/23

I visited the store at coconut point order a swimsuit cashier messed up now I have no suit and...