I have been very happy with everything I have ordered from This company until I ordered DIY lamp shades. I tried to get hold of you company but could not get any answer! Being 70 years old and very shaky hands and very poor eyesight that I could not use the DIY SHADES, I was unable to get an address to send them back or a shipping label but I could not get no response so I threw them in the garbage, I was very disappointed because they weren't cheap. Up until then, I have been extremely satisfied with all my orders. I cannot send photos because I threw them away. I couldn't send proof of purchase because there was no invoice or order form in box!