Linda C.

I ordered 7 inch glass lamp shades for a beautiful antique lamp that I wanted to give my son for his college graduation. In the midst of a pandemic when vendors were short-staffed, the owner of MyLampParts promptly shipped my product, responded to my email inquiries, and worked with me to get the best color match for the two shades I needed for this lamp. When one of the shades did not closely match the accompanying shade, he sent me a new shade that now matches perfectly as well as a return shipping slip to return the one that didn't match. The owner really worked hard to make me satisfied with the purchase. The lamps were reasonably priced after extensive price comparison research. Contrary to some of the reviews, the shipping prices were not exorbitant but totally reasonable for shipping fragile glass items. As for working with the customer, I made a follow-up call after sending a email about the match, and the owner took the call right away. The owner looked through his entire inventory of glass shades to find the perfect match. All I had to do was email him photos, and he found me the match. MyLampParts.com is a reputable vendor, and went to great lengths to make me satisfied with a great product.