I have ordered hundreds of dollars with Zulily and have about a 95% satisfaction rate. I have ordered great lamps, dishes, Knick knacks, kids gifts, shoes, handbags, clothes and artwork and feel like I have gotten a good deal. I did get a few flawed items or turkeys and in all cases I could return an expensive item or get a refund and donate the item. How can you argue with good customer service? Just don't be in a rush for an item, order name brand when you can, Google the item to compare price or reviews on other sites and understand how the site works. I believe QVC is the parent company, and they have a good reputation.