Developed in part with a grant from
the National Science Foundation

Member since September 2017

  • Reviews 2
  • First to Review 1
  • Thank Yous 0
  • Fans 0
  • Profile Views 87

Review Distribution

5 stars
1
4 stars
3 stars
2 stars
1 star
1

2 Reviews by Linda

Sort by: Most recent

Ferguson Enterprises

Ferguson Enterprises

2/21/18

I have purchased plumbing supplies from this company on two separate occasions. Both times there was an unwillingness to have a product conversation other than an abrupt one or a simple nod. The last time I purchased a part that turned out to have a defect. When I called to get information about the parts function I spoke with a very young man that didn't know how to help me, when I asked to speak to someone who knew about Plumbing he told me there was no one there that knew anything about Plumbing. I kept telling him just transfer me to someone else. After several requests he transferred me to Alex. I politely explained to Alex what the young man had been telling me. I made the mistake of thinking he would want to know of this Behavior. When I was telling Alex of the conversation he abruptly hung up on me. When I came into the store to resolve my problem with the defective part he denied right to my face that he had hung up on me. The poor training and terrible customer service will cause me to never go back to Ferguson Plumbing Supplies again. Not only that when I went to Home Depot the part was 40% less. Alex by the way is the branch manager.

CouponCabin

CouponCabin

9/25/17

C. C. Always keep you advised where you stand, what you're making and when your money is being sent.

Linda Has Earned 1 Vote

Linda B.'s review of Ferguson Enterprises earned a Very Helpful vote

Linda hasn’t received any thanks yous.

Linda doesn’t have any fans yet.

Linda isn’t following anybody yet.

Similar Reviewers on Sitejabber

susanw580
9/15/19

I have used Coupon Cabin for over 3 years and have nothing but praise for their customer service,...

leef246
9/13/19

Whether you are looking for an extra allowance or wanting to save on purchases with a quick...