Sandals finally arrived. Looked like they had been run over. Not at all what was shown in ad. Fake leather one piece cut outs. Being stubborn I wasted months on this mess. Sent photos of sandals to company as requested. Told I could get a $10 gift certificate. Period, worked with Pay Pal and US Postal Service, provided documentation I had sent sandals back. Wasn't acceptable. Tracking info company wanted wasn't anything USPS provided. Customs slip needed address. It was in Chinese characters. California address a front. Copied and pasted that on package and sent. Then learned from USPS manager, there was no way to track on China's end. This isn't unusual. I finally gave up. Several months later the package was returned by USPS to me as undeliverable. And yes, postage was as much as the sandals cost. Photo included. Have several. Pdfs too but this is the only jpg