My daughter ordered a dress for a school formal. When it arrived the seam running down the front of the dress was crooked and puckered. The boning had a permanent bend in it that could not be straightened. I contacted them within the 7 days of receipt of the dress, with clear photos attached, only to be told 1st time, They couldn't see anything wrong with the dress. 2nd time, that we should accept "subtle errors", 3rd time, to take it to a tailor and they would pay half to fix it, 4th time, "Nothing wrong" again, 5th time, they offered us 15% compensation, 6th time "Nothing wrong" again. I am now up to about 60 emails and intend to keep annoying them and spreading bad reviews everywhere I can. DO NOT BUY FROM THESE PEOPLE!