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Li M.

Contributor Level

Total Points
80

1 Review by Li

  • Cymax Business

7/1/20

This has been by far the most frustrating experience. I will never try to buy from this store again. I placed an order form a partner website (Discount Bandit), Cymax accepted om 6/17/20. I did not hear from the store neither was charged. Not having any support and in need for the dresser, I decided to buy another dresser directly in their e-commerce platform. This time I got a confirmation and was charged right away. The next day they decided to ship me both order and charged on both. I contacted them right away, less than 24 hours of buying to cancel and 3 working days later they said they couldn't cancel as it had been shipped already but they would give 10% in one of the orders to keep both! This has been a nightmare, I am so frustrated and disappointed that I will make sure to tell everyone I know about this. Make yourself a favor and buy somewhere else for a few dollars more and way better customer service!

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