I did everything correctly on my application. Sat down in a workshop about how to complete this long application process. It took me about three days, 5 hours a day, work, research and writing, for two positions.
Used spouse preference.
I was found eligible, but not referred for the position because there were other highly qualified applicants.
Not sure what is more qualified for an administrative position than experience and a masters.
I am done with this website. It is a scam. They hire people the know. They only open the jobs because legally they have to.