I had been looking over their website for awhile and following different bags. Finally, a sale came up that made it hard to look away--30%! I found a fabulous Louis Vuitton purse and went for it.
I paid for extra shipping to get it faster and it came a day earlier than they promised! Also, I called the customer service number TWICE before even ordering anything just to ask questions and they were super helpful. I was warned (by the customer service gal) that with certain purchases they do want to verify that the person purchasing the item is actually that person, but I guess I didn't spend enough because no second step was needed after placing my order. SUPER happy with the product and I will probably order from them again!!