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Lilly B.

Contributor Level

Total Points
82

1 Review by Lilly

  • ReShip

1/27/15

Bought a pair of shoes from Dillards and used Reship to have it shipped to me here in Sydney. It came on time and the package seemed to be in fair condition.
I only had a little problem with the service fees but I suppose it can't be helped! Paid $100 to get my shoes shipped here which is pretty damn pricey but oh well!

I've read some reviews about Reship here and there and it seems that they use some sort of 'scheme' where they close your accounts whilst your package is being shipped there due to 'suspected illegal/fraudulent activity' and they'll either ask you to give your personal information such as 'the back and front of your credit cards,' your passport details and etc. which is a little worrying since I'm using their services now to buy a pair of pants from a boutique over in the U.S...

I've had a fairly good experience with Reship but I'm a little worried they'll pull this scheme on me. Hopefully all goes well!

Tip for consumers:
If you're going to ship something big, get ready to empty your wallet because it ain't cheap! Bought a pair of shoes, and due to the weight and size of the package (a shoe box) it came up to around 80USD which became 100 Australian dollars.

Service
Value
Shipping
Quality
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Reship T. – ReShip Rep

Hello Lilly. Thank you for your review. For your reference it is not a regular occurrence where our company would deactivate an account and request for identification documents. Please be advised the only time a account is deactivated and identification documents are requested is if our payment processor has a fraud concern with the account. As you have completed previous payments through our company with no fraud concern there should be no issues with processing your future payments. In regards to the shipping cost we do offer a consolidation service where you may request for us to reduce the package size for more cost effective shipping options. Also if you are concerned about what the shipping cost may be we also offer a shipping calculator to estimate your shipping costs. We have included a link to the calculator on our site below. We hope this can help. Have a nice day.

http://www.reship.com/UI/ShippingEstimate.aspx

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