I have sold on bonanza for three years, then today my booth was shut down for no reason. I did not get one email warning me, or even telling me I did anything wrong. Could not log in to even answer buyers questions. Leaves the buyers with no way to contact the seller, I emailed and got a canned response that said I had violated the user agreement, but did not say how, so I emailed and asked how. I got the same response back, the exact canned email that I got before. No customer service at all, this place makes ebay look great!
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.