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The 1st time, I bought 2 TVs, got one and had to pay a lawyer to get them to refund the missing one.
Second time I bought a present for my 3 yrs old grandkid. I had to sign 5 times the same form swearing I was ready to spend the rest of my life in jail if they could prove I had been refunded the 30 AND got the present... My advice: AVOID THIS COMPANY!
I bought my first Kindle on Amazon.com years ago. Each time I met a problem, the answer was on the website. Then I bought a new one, and am still buying my books --mostly Kindle editions, but also paper ones for presents-- with the utmost satisfaction.
You order a paper book on Monday, it is in your mailbox on Tuesday. Every time I use Amazon I am more addicted to the website!
Never ever buy shoes at Banggood: if they fit, wonderful. If they don't, be prepared to answer 8 mails from "customer service" that asks you to measure each and every toe, the distance between toes, to send pictures of your feet, and many other surprising inquiries. After the 8th mail, I understood nothing would convince them to accept the fact that although I chose my shoe size correctly, the shoes didn't fit. I still have them and I am ready to give them to whoever is interested!
Liliane M.'s review of Cdiscount earned 2 Very Helpful votes
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Dear Liliane M,
Sorry for the inconvenience brought to you. About shoes, here is our return policy: http://www.banggood.com/Clothing-and-Apparel-Return-Policy_hi533
We have listed all the details about item sizes on the related product page. If you find the size do not fit, please check our description and your order information first.
1) Size not as ordered: You can contact with our Customer Service directly for a full refund or a correct size for free.
2) Size as ordered but does not fit: Size may be 3cm/1.5 inch inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases you would be responsible for all shipping fees incurred.
3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.
If you are not satisfied with our products and servie, you can send your complaint to complain@banggood.com.We will try our best to improve our service.
Best regard,
Banggood Team