Liliana S.

Please, please DO NOT USE this company. I can't tell you enough how horrible they are. They are liars, a complete scam and everything they tell you on the phone is a complete lie. Don't think they are an option because they are nice on the phone or their cost is affordable. ALL LIES.

I got a call from a guy called Bob West which was super helpful, he was telling me how lucky I was because he had a truck going from Denver to Boston on that specific day I needed the move to happen. I asked about storage and he said he would give me 2 months free storage and the long carry fee could be just $50. ALL LIES! I made a deposit to them of $1.185.50 and I was expecting them the next day.

I had a specific day that I needed the move to happen because I was travelling after, I asked several times if he could confirm me the move on that day and he said "Of course, just wait for our call between 1pm to 3pm and the team will be there to pick up your stuff". ALL LIES! They called me on the pick up day, saying the move was the day after, they were not present when Bob West gave me the 2 months free storage and long carry fee so they couldn't do it. Also, there was never a truck in Denver going to Boston. They never appeared on that day, they tried to book the next day for the move to happen and I asked a friend to open the door for me as I was not in the country anymore. When I tried to forward the quote to my friend, the quote was gone and it said "Congratulations on your move on 11/6. Any questions contact customer service". THE MOVE NEVER HAPPENED and they ARE REFUSING TO GIVE ME MY MONEY BACK. PLEASE PLEASE DO NOT USE THEM.