Went to return a pair of Van's that show on there website and the man was very nasty and said we don't return shes if you didnt buy them from here... like wow all I needed to do is find out if they were from there because I found them on line showed the guys he said so they are not from here and pulled the rope to latch it and walked away like wow... I have worked for customer service and he had none at all... he needs to be trained all over again... just nasty now I get stuck with sneakers my SON can never use... just sad. None the less I'm a single mom or 4. Just sad...