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Lilan Y.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Beauty

Member since February 2021

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Review Distribution

1 Review by Lilan

2/24/21

Ordered something on Lancome.com and immediately realized the shipping address is wrong. Contacted the second day and they told me that once it's shipped there's no way to change the shipping address from their end. So I contacted them again on the same day and they told me there cannot make any changes until it's shipped out. It wasn't shipped at all it only shows that it created a label and the actual ship day was a week later. So I contacted UPS twice and they say that sender can change the address free of charge. So I contacted Lacome the third time, they simply told me that they cannot hold on the line to talk to UPS? I will simply not order from them ever again.

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