For Business
Write a Review For Business Write a Review
Thumbnail of user lilanid

Lilani D.

Contributor Level

Total Points
82
0
1

1 Review by Lilani

Rent The Runway

  • Rent The Runway

“Rent the Runway Get A Rash”
5/24/19

I hesitated writing a review but this company finally made me hit my tipping point. Long story short. I rented a dress from them that gave me HIVES. It was disgusting (I'll spare the photo). When I told them all they did was "Thank me for letting them know". Seriously? Their customer service is terrible and I now question their supply chain and "cleaning practices". There are so many other services out there being the "first" to do something does not always mean the best.

  • Comments (0)
  • 59.3K Views
Helpful  (2)
Thank you

Lilani Has Earned 2 Votes

Lilani D.'s review of Rent The Runway earned 2 Very Helpful votes

Lilani hasn’t received any thanks yous.

Lilani doesn’t have any fans yet.

Lilani isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user joannef447
JoAnne F. reviewed Rent The Runway
4/10/24

Clothes arrived with a pungent stale, dirty smell. The clothes appeared dingy although my opinion...

Thumbnail of user pamelak1367
Pamela K. reviewed Rent The Runway
4/8/24

I ordered a wrap dress to wear for my birthday dinner. Came in damage. Chat with cust. Serv. And...