Lied. In writing they said prior to ordering that shipping and billing addresses not matching, no problem. Lied. Ship only to billing address and that is the only one they see in their system. Order history on web page reflects correct shipping address. Confirmation email about shipping contained only ads and no address. UPS alerted me. Company refuses to correct it. Reps including supervisor just blamed me for ordering online. This company is garbage. I should have read reviews first.