Scam. I fell into the trap where I signed up for VIP membership last year to get a special sale. I am a very meticulous contract reader and it was unclear to me that they would continue to charge my credit card monthly, racking up "points". By the time I realized they had charged me 200 dollars that was laying dormant in my account. I received no emails notifying me of this. It took me almost 2 hours to get through to someone on the phone as the automated phone system kept sending me in circles, misunderstanding me, and putting me on hold. The representative was quite rude and basically insinuated 'tough *'. They refused to refund me. I canceled my VIP membership to stop the charges. In hindsight I should have kept it for another day to spend the money and get the discount. Once I realized this I was so fed up I just bought 3 way overpriced pieces for 200 dollars to just wash my hands of the whole ordeal.
*Language redacted by admin
Hello Libby,
We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.
Best,
Samar