Libby C.’s Reviews of CanvasOnSale & more

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CanvasOnSale

Photo Printing

“Horrible Customer Service - Stay Away!”

5/23/19

I received a defective blanket from this company on 5-20-19. The blanket was supposed to be 60x40 but measured only 54x37, and the edges were very unevenly cut. Very sloppy work. Also, the blanket feels like felt rather than fleece. I requested a replacement rather than a refund. The company claims to be environmentally friendly but requires that I destroy the obviously defective blanket rather than sending it back to them because they don't want me to have a "free" blanket. (See photo of destroyed blanket. Look at measuring tape and edges of blanket.) How environmentally friendly is that? How about integrity, standing behind your products and good customer service? Nope, they've got none of that. DO NOT BUY FROM THIS COMPANY - you will regret it.

Defective blanket, 54x37 instead of 60x40, and look at the uneven edges! Very poor quality. Required that blanket be destroyed before they would replace it, rather than letting me have "free" blanket. product 0

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Canvas O. – CanvasOnSale Rep Over a year old

Dear Libby,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale Team

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