Does Lazada really understand the hassle of waiting for an order, receiving a faulty item, and following the return process (another hassle)?
Customers are left to deal with the hassle and no compromise is done.
If you get a faulty item, then boohoo for you.
It sucks, I used to find Lazada convenient. I stopped using this service since that dissatisfying experience.
Hi Lian J., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?
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