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Avoid this place at all costs!
Purchased an item (pair of shoes). Item received was 3 sizes too small.
Given the run around trying to return and get a refund.
Eventually got 'permission' to return the item - at my cost - and now haven't seen my refund.
All I get is excuses. Huge waste of time and money!
Do not trust this place. Do not give them your custom!
Liam W.'s review of Wanelo earned 4 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Liam! I am so sorry to hear that the shoes you ordered did not work and your experience returning them was unsatisfactory. Our platform is used by thousands of merchants and our support team tries to coordinate with you and them to resolve all types of order issues, but we always want to make sure that if you don't get what you ordered then you are taken care of to get it fixed. I'd be happy to personally follow up on your refund and I'll be sending you a private message for your order details so this we can get this resolved immediately. Thank you!