Banggood is the shadiest online shop I have ever come in touch with... even paid a shipping insurance to make the shipment process from China more reliable... the package did not arrive and the tracking status clearly showed that is was returned and delivered back to the sender. Banggood just forwards me to the last tracking info that it was being delivered and is not willing to pay any refund. Wow, well played in tricking customers... Please stay away from this horrible online shop! I had an endless back&forth between Banggood and the post office: post office assures it was sent back to Banggood, Banggood assures it was sent to me... Used my purchase protection with Paypal and also Paypal believed Banggood... it's hilarious!
Dear Lia M.,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We shall give you our solution through email and please check our email. If you have any problem, please keep contacting us with the links below.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team