L I.

I ordered my blanket on October 21st was promised to receive it within 2-4 weeks. I figured that it would take time since it is custom AND close to Christmas. This was over a month before the November 25th cutoff date. Received an email from the company late November with my "proof". I approved the proof. And they told me it would be here within 2-3 weeks. A month goes by. I attempted to contact them 4 different times. Did not receive a response. This was supposed to be a Christmas present so I ended up ordering a photo blanket from Walmart (got it within 1 week or ordering). I contacted my bank and filed a fraud report and they gave me my refund. Now all of a sudden... 3 weeks after I sent the email I get a response to ALL 4 messages I sent. Saying "please be patient" yeah ok. No thank you. Had they responded within the 24-36 hour window it states on the website I would have probably waited longer as it is Christmas time and I know they are busy. This place is a scam. Cute idea. Terrible company.