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2 Level 2 Contributor
  • 5 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Computers & Technology, Art & Design, Reference

Member since April 2019

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5 Reviews by LH

CC 1600 reassembly with cheaply made plastic filter is not one bit user friendly nor do any of their manuals show how to make it work. Disgusted.
I received an email from MAi Research promising a $15 Amazon gift card for answering their survey about Epson Printers. They did not indicate any restrictions about eligibility for that gift card, and indicated "my segment" was filled and no gift card was coming. The survey was stopped dead with no way to request a gift card. I responded to their email within a few hours of receiving it. I am thoroughly disgusted, and have sent an email both to them and to Epson. Grrr.
Have never had a problem with any item I have ever ordered from them. Their prices are always competitive, and their customer service is outstanding.
On my most recent experience with Blinds.com, I had made an error about a shade being an inside mount versus an outside mount. Called them right away; they reordered the shade at no cost to me as they guarantee the blinds, etc. will fit. A company that makes good even when I make a mistake is a keeper. Highly recommend them.
In virtually any instance where a company does not have a readily available customer service number, I can check GetHuman and make contact with someone at the company who can help me. Your service is truly unique and I appreciate it.

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