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L H.

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1 Review by L

Balsam Hill Brands

  • Balsam Hill Brands

“Very Poor Customer Service”
11/28/17

Three weeks before Christmas, I have spent over an hour and a half on the phone today trying to get information on my multiple packages. The employees do not speak or understand good enough English to understand my problem. When we finally communicate, they do not answer the question and take no responsibility which ultimately defeats the purpose of "customer service." While this store is not the least expensive, the time and money wasted makes it the most expensive... better to pay more up front and not waste time.

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