L H.

I was a seller with this company since 2014. Throughout the process, I realized that they were only looking out for themselves. The larger their platform became, the more obvious it became that they are all about the money and they see each individual shop as a number only. When you need help, they do not provide it. Startup businesses need guidance through the process, not just a platform to sell items. For example, when another shop uses/steals pictures of your products to promote their shop, Etsy will not back you. Instead they tell you to hire a lawyer and leave you high and dry. So why are you taking fees from us every month when you clearly don't offer any benefits or protection to the sellers? They call it a community, yeah right. You are there to keep them in business by using your creativity to do so and they don't even give you an Etsy gift card during the holidays or at your shops anniversary to support the other shops. They try to run it like Ebay when most sellers are creating handmade items. It is a flawed system that shows favoritism to shops that they deem worthy, and hopefully another company will come in and create a better platform. Until then start your own website and use social media platforms to market your items. Avoid the frustration that most Etsy sellers are experiencing.