Initially, I liked the service however I found that as time went on I was receiving more and more bad produce (tomatoes smashed or rotting, wilted scallions) in each shipment. I contacted customer service as got some credit. I decided to pause (which you can only do by skipping weeks up to 6 weeks). Then when reviewing my credit card I saw a charge for another box. I contacted customer service immediately to cancel the box and was told they couldn't cancel as it was in "pre-shipment" Today is Wednesday the box won't ship til Saturday and they can't cancel it? Seriously. I got no notification. Some other pet peeves: The front page of their website is so full of offers for new customers its hard to log in for current customers.
Bottom line: The recipes were the best thing about this service, but the food quality leaves a lot to be desired.
Hi L G., Please contact community@caring.com immediately for assistance in getting on our Do No Call and/or Do Not Email list. Ask for Denise G. And I'll personally follow up to ensure your email and/or phone are removed from any additional referral outreach. Please note: We initiate such outreach only after a consumer specifically asks for our help via a toll-free helpline or online form submission -- with our terms of use and privacy policy included in those flows, and notification to the consumer that in asking for referral help, we will share their contact info with senior living communities or home care agencies matched to their query -- as they've requested. Sometimes consumers miss that information in the online form, and/or in speaking with a family advisor, but I can certainly assist you. We are most definitely NOT a phishing enterprise. Looking forward to receiving your message soon so we can further assist you in getting removed.