Lex T.

As others pointed out, they delete negative reviews for themes. I bought a theme that didn't work, spent hours and hours on trying to fix it. I finally contacted support and they blamed everything but themselves. Then they worked on it for longer than they expected to (because the theme is buggy as hell) and finally asked me if I could take a look if the theme now looks ok. It did look somewhat ok. However, the functionality of the them was still broken and most features still didn't work. At this point I told them I paid for the theme so I don't have to waste time building it and I am wasting my time on it, so I want a refund, because the theme doesn't work. They said no. Now, what's even worse is that the negative review gets deleted every time. I give them a negative review over and over again to warn other people of the bad theme, but every time it gets deleted. This is very scammy, because it doesn't let you know of any issues the theme has before you buy it. You think you're getting a 5 star theme, but only because every negative review is deleted. Needles to say, I am never buying from themeforest again.