Lexi M.’s Reviews of LightInTheBox & more

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Wholesale Clothing

4/7/20

I ordered a tapestry, and it is taking forever.
I keep trying to track it but it won't let me.
I would like to know where it is my order number is **************

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LightInTheBox F. – LightInTheBox Rep Over a year old

Hello Lexi,

My name is Fabio and I am the supervisor who will take care of your case.

I do apologize if you haven't received enough help with your order # 36450881. Please, don't worry, I am here to help you solve any problem.

I am so sorry for all the trouble occurred.

Please note that, after checking your case, your order results regularly in transit.

We shipped your order out via EconomyExpress on April 6,2020. The carrier US Priority Line Intel valley FC has labeled it with 9400111699000800272744 code, which may be useful to identify it later.

Delivery normally takes 4-7 business days. For this reason, you will receive your items in about 10 calendar days.

So it's normal that you still haven't received your package because it's still in transit. If you do not receive your order by April 16,2020, please contact us as soon as possible.

You can track it here: http://www.17track.net/en/track?nums=9400111699000800272744

NOTE: The online tracking information may be updated slightly later than the actual shipping situation. I would kindly ask you to be patient while waiting for the updates.

Thank you so much for your time and consideration.

If you need any further information, please drop me a line and I will be keen to assist you in a tailored way.

You can access this ticket at https://bit.do/litb-box?id=20652200

Please take care and stay home if you can. Your safety is important.

Kind regards,
Fabio
LightInTheBox Customer Care