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Wall Street Journal Wines charged my card without my permission and sent the package. I contacted WSJ Wines customer service, and the woman I spoke to on the phone was very helpful. However, I then began receiving emails from WSJW customer service about how it was my responsibility to contact the carrier and tell them not to deliver it. This was their error, and they were trying to make me fix it. I am disgusted, and I would highly recommend ANY OTHER WINE SUBSCRIPTION than this one.
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Hi Lewis,
Thank you very much for your feedback–we are terribly sorry you've had such a poor experience with our subscription wine club service. We want to make sure your issue has been fully resolved, so we will also be sending you a private message here on SiteJabber shortly.
Take care,
The WSJwine team