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Lewis D.

Contributor Level

Total Points
82

1 Review by Lewis

  • ShopHEMI

12/29/14

Would never do business with these people again! I ordered a camshaft from them and paid for express shipping (two day)on the12th of December 2014. It is now the 29th and I still have never received it. I have called them several times and only get an answereing machine. No one has ever returned my calls. I have also emailed them several times with no response. The way I see it they stole my money. BUYER BEWARE

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Tim K. – ShopHEMI Rep

Sorry not to respond earlier, I just found this review today. My primary purpose to respond is to apologize. Arrington/ShopHEMI was not doing things right in 2014. This company underwent a major overhaul in 2015 and customer experiences like yours were a major reason for the changes – which included several changes in management. We caught up on all shipments, refunds and core payments by April, 2015. I trust that your situation was handled, certainly not good service, but at least to uphold the order or refund. If not, please get back in touch with me or sales@shophemi.com, mention the SiteJabber review and we will make sure to address the issue.

2015 and 2016 have found Arrington/ShopHEMI to be a very different company. We would understand if you did not want to give us another chance, but if you do, I am sure your experience will be 1000% better. Again, I apologize for the inconvenience to you and anyone else affected by our problems in 2014.

Lewis Has Earned 2 Votes

Lewis D.'s review of ShopHEMI earned 2 Very Helpful votes

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