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Guidance could be better on bespoke covers as the standard drawing was not appropriate as my L shaped sofa had a 90 degree angle in the corner and the drawing showed a radius corner on the inside and outside
Several questions were asked by the design team before the manufacturers process could be started delaying the shipping date by one week.
The final product was excellent
Several
Web site and product looked professional and response was slick
I needed a product which would give the protection from the strong winds and wet climate from out unpredictable climate
Web site and product looked professional
Content could be better presented
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The ordering process was inaccurate. I had to correct the dimensions twice & the material once!
Hello Leslie. Thank you for the rating and feedback on your ordering experience.
All our covers are bespoke - we do not offer any stock covers. Please accept our apologies if our support and guidance did not meet your expectations. While we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
We appreciate the opportunity to work with you. Thank you for choosing Coversandall.