Leslie K.

I bought six pairs of shoes on eBay. Two days later than the promised delivery date, UPS left a notice on my door saying that they attempted delivery, but they missed me. When I called UPS to ask if I could sign the notice for them to leave my package at my door, they said that the sender put restrictions on my package. I must be present to sign with a valid government issued ID showing that I am 21 years or older in order to receive the package. I asked if they could drop the package off at a UPS store that is close to my house so I could pick it up. They said that the sender placed restrictions that only allows 3 attempts of delivery or I could pick up the package at the UPS store that is located 28 miles away from my house & I must present a government issued ID to pick it up! UPS only attempted deliveries during my work hours & they would not give me an estimated time window for delivery. These restrictions were COMPLETELY UNREASONABLE. The package contains shoes! This is not a top secret government file! The seller would not lift the restrictions so I filed a Buyers Protection claim for a refund because I could not receive the package because of all the restrictions that the seller put in place & eBay sided with the seller! The seller did not require an ID to receive my money, they took my money with ease... but they made it VERY DIFFICULT for me to receive my package. EBay's BUYER Protection is a joke! I'm closing my account. Shop eBay at your own risk, you have no protection. Buyers Beware!