LESLIE H.

I WOULD NEVER ORDER FROM TBDRESS AGAIN! The dress that i did get was a beautiful bridesmaid dress ($125.99), however it was too small! The sizing was wayyyyyyyy off! Long story short, i was told to pay ANOTHER $25 re-send fee and i had to pay almost $50 to ship it back... beings the wedding was within the 30 day mark by this time, they still hadnt received the dress back yet. I was told that i can purchase another dress with a 30% discount and when they received my dress back i would get a full refund. I was assured by 2 different people before i made the purchase that i would get the refund. So i received the second dress that was wayyyy too big... smh (i only went one size up) I had to pay a seamtress $25 to take it in for me. A few days later i received a email from them stating they received the dress but it was damaged and i can only get a 30% refund! I asked them for pictures of the damages, then they said it had a smell so they had to throw it away! A smell? Really? Mind you the dress was way too small for me to even wear and on top of that i sent it back in the same bag the sent it to me in and i decided to put in it a box... so there is no way it could've been damaged! I filed a claim with paypal to try and get my money back.
So now they are trying to say they gave me a 30% refund back already! But that was the discount i was offered for buying the second dress! Smh I been going back and forth with these people for almost 2 weeks! I've spent $365.00 so far and im not happy!

***UPDATE****
Paypal was able to give me a full refund for the second dress i purchased.