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I guess they no longer want me as a customer. When I go to the site, I get a message saying that it looks like an automated program. Well, it isn't. So, I guess I'll be finding a new Go-To for my electronic needs. Plenty out there, no need to deal with people who purposefully make things difficult.
Tip for consumers:
No tips, just buy from someone who is eager to do business rather than making it difficult to buy.
Products used:
Another website completely.
Last time I order from them forever! Their website somehow selected an old address on my last order even though I manually typed in my correct address. There was no way to cancel the order or correct the address. I put in 2 service tickets which were ignored. Of course, order was 'delivered' to the wrong address and they are refusing to take any action to assist with this issue. NEVER AGAIN! I have no confidence I will actually receive what I order.
Thank you for reaching out and sharing your experience Leslie. I have left you a voicemail with my call back number regarding this issue in hopes of finding a resolution.
Paul S.
CS Manager
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Hello Leslie, we are truly sorry to hear about this issue and accessing the website. If you would like to leave direct feedback send us an email to community@newegg.com, in that email please include this screenshot.
Thank you,
Natalie [Newegg Support]