We didn't buy a dress from the Darlynns bridal shop in our area, but the customer service was fantastic. The selection of dresses was extensive. And the ability to buy any dress off the floor to be altered was what we were looking for. My daughter was planning a wedding in two months and we had to buy off the rack. Very quickly we found two dresses we liked. We didn't purchase because she was looking for something more non traditional. Had we not found that, we would have returned to Darlynns and purchased one of the two gowns we tried on. Definitely worth the visit to this shop.