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Leslie B.

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1 Review by Leslie

Qualtry

  • Qualtry

“Shipping and Handling Scam -- STAY AWAY!”
3/26/20

I purchased a Groupon for 6 luggage tags but only one was delivered... called customer service and was told the missing 5 would be provided at no cost but a Shipping and Handling charge of $6 PER PIECE would be charged. Their error will cost me $30 to fix, or I can keep the 1 luggage tag I received for the $30. These are luggage tags, this is ridiculous! I will try to get some relief from Groupon, but please STAY AWAY from this company, they are not reputable. When I requested the name of the head of the customer service department they refused to provide... BIG RED FLAG

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