Lesley C.

I enquired if I ordered a dress from this company would it get to Australia for the 24th April. Yes no problem the guy messaged... quote Andrew on your order and it'll guarantee you receive on time! What a load of rubbish! No one would answer my messages prior to the date. I had to buy another dress elsewhere for the event. The hebeos dress arrived 2 weeks after the guaranteed date. After trying numerous times to request information on returning the dress and getting a refund all I got was automated messages saying this isn't possible! I spent $380 on the dress and they are offering $44 refund. I don't want the dress I want to return it... no one has sent me any communication apologising or explaining anything. It's so frustrating dealing with this company. Do not order from them! I will never use this company again!